Online Services Menu
Everything you need to know about moving your account to Lloyds Bank, security tips, information about compensation arrangements and how we will resolve complaints with you.
Interest Rates, Account Services and Charges and Online Service Charges.
You can find your terms and conditions by clicking on the links or using the search function below or by clicking on one of the product groups in the Terms and Conditions section – Cash Management, Deposits, International Trade, Online Services, Financial Institutions or Client Accounts.
To make your Terms and Conditions easier to use and understand we have rewritten them, reducing duplication and simplifying language wherever possible. The Core Banking Agreement (The Agreement) is the collective name for the documents that form your contractual agreement with us.
We can provide sponsorship to you and your customers into the UK’s 3 day value payments scheme for both Direct Debits and Credits. We also provide access to the Suite of Bacs Services for Agency Banks.
ViewApplication form and Terms and ConditionsPDF file, 163kB
ViewTerms and ConditionsPDF file, 1,473 KB
For accounts opened prior to 22 February 2018. The following Terms and Conditions are for any current account you hold with us that is in a currency other than Pound Sterling.
View Non Sterling Currency Account - Products & Services Terms & ConditionsPDF file, 111kB
Trading account used for your day to day banking transactions
ViewHead Office Collection Account - Products & Services Terms & ConditionsPDF File, 1680kB
This account is only available to Insolvency Practitioners
ViewInsolvency Account - Products & Services Terms & ConditionsPDF File, 1570kB
You can issue your own branded cheque and credit books to your customers as well as providing access to the clearing scheme for the collection of cheques across your own counters or indirectly by your own customers.
ViewEntry Collection Service – Products & Services Terms & ConditionsPDF file, 482kB
Terms & Conditions for your Pension Fund Account
ViewPension Fund Account - Products & Services Terms & ConditionsPDF File, 768kB
Project Bank account is an account designed to promote prompt and fair payment to contractors and subcontractors.
ViewProject Bank Account - Products & Services Terms & ConditionsPDF File, 1,000kB
Our sterling current accounts help you manage your daily transactions. These Terms and Conditions are for the Corporate Current Accounts you hold with us, and any new Corporate Current Accounts you apply for.
ViewSterling Account - Products & Services Terms & ConditionsPDF File, 1,680kB
The following Terms and Conditions are for corporate deposit accounts in Sterling only.
Provides information about Lloyds Bank Corporate Markets plc audit requests
ViewAudit Request Support GuidePDF File, 354kB
ViewLetter of AuthorityPDF File, 211kB
The UK's low value direct and indirect payments service providing a 3 day processing cycle.
ViewBacstel IP Direct and Indirect Submitters - Products & Services Terms & ConditionsPDF file, 104kB
Bulk Cash Till Delivery service is a facility for customers who regularly undertake cash withdrawals. The service is operated in conjunction with accredited third party security carrier for cash transportation and provides a secure, efficient and cost effective method of withdrawing cash
ViewBulk Cash Till Service - Products & Services Terms & ConditionsPDF File, 94KB
ViewBulk Cash Till Service for Commercial Finance Customers Only - Products & Services Terms & ConditionsPDF File, 896kB
ViewBulk Cheque Processing Service Terms & ConditionsPDF file, 1,122 KB
ViewBranch Delivery Service Terms & ConditionsPDF file, 1,192 KB
ViewTerms and ConditionsPDF, 157kb
ViewConditions of UsePDF, 97kb
ViewBusiness Travel Solution Sterling PricingPDF file, 128kB
ViewTerms and ConditionsPDF file, 149kB
ViewConditions of UsePDF file, 164kB
ViewBusiness Travel Solution Euro PricingPDF file, 127kB
ViewTerms and ConditionsPDF, 193kb
ViewConditions of UsePDF, 99kb
ViewBusiness Travel Solution US Dollar PricingPDF file, 128kB
Terms and Conditions relating to a Designated or Undesignated Client Account.
ViewClient Account Standard Agreement - Products & Services Terms & ConditionsPDF File, 1,980kB
Enables authentication of fax and email instructions.
ViewCode Authenticator - Products & Services Terms & ConditionsPDF file, 135kB
Terms and Conditions for clients using Commercial Banking Online.
ViewCommercial Banking Online - Products & Services Terms & Conditions effective until 26 November 20171381kB
ViewCommercial Banking Online – Products & Services Terms & Conditions effective from 27 November 2017PDF File, 815kB
ViewCommercial Banking Online - TariffPDF File, 57kB
The Terms and Conditions, Conditions of Use and Pricing information apply to the Sterling Corporate Charge Card. This is designed to make the payment and management of expenses relating to employee travel and entertainment more efficient.
ViewCorporate Charge Card Sterling Terms and ConditionsPDF file, 171kB
ViewCorporate Charge Card Sterling Conditions of UsePDF file, 106kB
ViewCorporate Charge Card Sterling PricingPDF file, 128kB
The Terms and Conditions, Conditions of Use and Pricing information apply to the Euro Corporate Charge Card. This is designed to improve the efficiency of the payment process when colleagues are incurring travel and entertainment expenses and to eliminate the cost of foreign exchange fees when transacting in euros.
ViewCorporate Charge Card Euro Terms and ConditionsPDF file, 196kB
ViewCorporate Charge Card Euro Conditions of UsePDF file, 98kB
ViewCorporate Charge Card Euro PricingPDF file, 129kB
The Terms and Conditions, Conditions of Use and Pricing information apply to the US Dollar Corporate Charge Card. This is designed to improve the efficiency of the payment process when colleagues are incurring travel and entertainment expenses and to eliminate the cost of foreign exchange fees when transacting in US Dollars.
ViewCorporate Charge Card US Dollar Terms and ConditionsPDF file, 169kB
ViewCorporate Charge Card US Dollar Conditions of UsePDF file, 103kB
ViewCorporate Charge Card US Dollar PricingPDF file, 129kB
The Terms and Conditions, Conditions of Use and Pricing information apply to Corporate MultiPay which colleagues can use to purchase travel and entertainment expenses, as well as business supplies.
ViewCorporate MultiPay Sterling Terms and ConditionsPDF file, 171kb
ViewCorporate MultiPay Sterling Conditions of UsePDF file, 110kb
ViewCorporate MultiPay Sterling PricingPDF file, 128kb
The Terms and Conditions, Conditions of Use and Pricing information apply to Corporate MultiPay Euro which colleagues can use to purchase travel and entertainment expenses, as well as business supplies. It is designed to eliminate the cost of foreign exchange when transacting in euros.
ViewCorporate MultiPay Euro Terms and ConditionsPDF file, 165kB
ViewCorporate MultiPay Euro Conditions of UsePDF file, 104kB
ViewCorporate MultiPay Euro PricingPDF file, 128kB
The Terms and Conditions, Conditions of Use and Pricing information apply to Corporate MultiPay Euro which colleagues can use to purchase travel and entertainment expenses, as well as business supplies. It is designed to eliminate the cost of foreign exchange when transacting in US Dollars.
ViewCorporate MultiPay US Dollar Terms and ConditionsPDF file, 168kB
ViewCorporate MultiPay US Dollar Conditions of UsePDF file, 106kB
ViewCorporate MultiPay US Dollar PricingPDF file, 129kB
Our online banking solutions offer a wide-ranging suite of internet-based services to help you administer your business activities more efficiently.
Log on to Corporate Online
ViewCorporate Online - Products & Services Terms & ConditionsPDF file, 75kB
The following Terms and Conditions and Conditions of use apply to the Purchasing Card used for streamlining the internal procure-to-pay process for business commodities.
ViewTerms and conditionsPDF file, 158kB
ViewConditions of usePDF file, 181kB
ViewCorporate Purchasing Card Sterling PricingPDF file, 128kB
UK Customers
View
Allows customers to manage their accounts held at other financial institutions through LloydsLink or Direct Corporate Access and initiate payments on Lloyds Bank accounts through other financial institutions. Also allows statement reporting to another bank and payments initiation via a partner banks electronic banking platform.
ViewSwift MT101 Inward - Products & Services Terms & ConditionsPDF File, 1540kB
ViewSwift MT101 Outward - Products & Services Terms & ConditionsPDF File, 756kB
ViewSwift MT940 Inward- Products & Services Terms & ConditionsPDF File, 839kB
ViewSwift MT940 Outward- Products & Services Terms & ConditionsPDF File, 1240kB
As a leading European Bank, with its own SEPA reachability and infrastructure, we can offer your institution indirect participation into the SEPA Credit Transfer Scheme.
ViewTerms and ConditionsPDF file, 109kB
As a Direct Participant of TARGET2 (Trans European Real Time Gross Settlement Express Transfer) we are able to send and receive euro payments on behalf of those Financial Institutions who wish to access this scheme.
ViewProduct brochurePDF file, 64kB
Provides electronic data related to accounting entries, e.g. Bacs, Faster Payments, Returned DD's, Cheques and Credits.
ViewEntry Collection Service - Products & Services Terms & ConditionsPDF file, 78kB
ViewCarrier Cash Direct Service - Products & Services Terms & ConditionsPDF file, 702kB
(Excluding Corporate Call Account)
ViewCommercial Banking Markets General Terms of Business
ViewCommercial Banking Markets Deposit Terms and ConditionsTo be read in conjunction with Commercial Banking Markets General Terms of Business
SDD offers a simple, convenient and efficient way to accept and make Direct Debit payments in Euro throughout the SEPA (Single European Payment Area) community. By introducing a common set of rules and data formats across the community, SDD facilitates both national and cross-border Direct Debit collections in Euro. The service enables you to have collections debited from your account as well as the ability to originate SDD collections.
ViewSEPA Direct Debit Debtor Services - Products & Services Terms & ConditionsPDF file, 157kB
ViewSEPA Direct Debit Creditor Services - Products & Services Terms & ConditionsPDF file, 282kB
ViewDeputyship & Appointeeship Debit Card
Enables payment instructions to be sent to us via email using this secure email service.
ViewSecure Email Service - Products & Services Terms & Condition
ViewTerms and ConditionsPDF, 343kb
ViewConditions of UsePDF, 134kb
ViewePay Virtual Sterling PricingPDF, 128kb
ViewTerms and ConditionPDF, 185kb
ViewConditions of UsePDF, 84kb
ViewePay Virtual Euro PricingPDF, 128kb
ViewTerms and ConditionsPDF, 185kb
ViewConditions of UsePDF, 85kb
ViewePay Virtual US Dollar PricingPDF, 128kb
ViewTerms and ConditionsPDF, 327kb
ViewePayables Sterling PricingPDF, 127kb
ViewTerms and ConditionsPDF, 117kb
ViewePayables Euro PricingPDF, 127kb
ViewTerms and ConditionsPDF, 188kb
ViewePayables US Dollar PricingPDF, 128kb
This account offering is managed by our dedicated Financial Institutions team and is available in a majority of tradable currencies.
ViewTerms and ConditionsPDF file, 84kB
ViewCommissions for Correspondent Banking Services brochurePDF, 1mB
ViewGeneral Information on Payments, Charges & Contacts
Terms & Conditions for payment solutions
ViewHost to Host - Products & Services Terms & ConditionsPDF File, 1610kB
A service for payments into and out of the UK in Sterling, Euro and other international currencies includes International MM, Euro MM, SEPA Credit, International Draft.
ViewInternational Moneymover T&Cs PDF file, 96KB
ViewChinese Renminbi Supplemental International Moneymover T&CsPDF file, 128KB
ViewImportant Information about making and receiving payments in Chinese RenminbiPDF file, 132KB
Internet Access to International Accounts (IAIA) is an online service accessed through the Lloyds Bank Commercial Banking website. The service is available to financial institutions and provides access to balance, transaction and advice details intra day.
Log on to Internet Access to International Accounts
ViewApplication formPDF file, 74kB
Online Trade Services allows you to electronically initiate access and manage your trade services transactions, all via a secure internet connection.
ViewApplication formPDF file, 359kB
ViewTerms and conditionsPDF file, 127kB
ViewAmendment FormPDF file, 199kB
LloydsLink provides customers with the ability to make a range of payments and view balance and transaction activity across their accounts. For existing customers only.
ViewLloydslink- Products & Services Terms & ConditionsPDF file, 100 kB
Allows LloydsLink and LloydsLink online customers to initiate payment instructions, which debit their accounts held with other financial institutions.
ViewSwift MT101 Inward - Products & Services Terms & ConditionsPDF File, 1587kB
ViewSwift MT940 Outward- Products & Services Terms & ConditionsPDF File, 1274kB
LloydsLink online provides customers with the ability to make a range of payments and view balance and transaction activity across their accounts via the internet.
Log on to LloydsLink online
View LloydsLink online demo
LloydsLink online demo
ViewLloydslink Online - Products & Services Terms & ConditionsPDF file, 166kB
US Customers
For accounts opened on or after 22 February 2018. The following Terms and Conditions are for any current account you hold with us that is in a currency other than Pound Sterling.
ViewNon Sterling Currency Account - Products & Services Terms & ConditionsPDF file, 1.2mB
ViewPay & Collect - Product & Services Terms & ConditionsPDF File, 2258KB
Premier Direct Cash Service is a facility for customers who regularly undertake large value physical cash deposits and withdrawals. The service is operated in conjunction with any British Security Industry Association (BSIA) accredited third party security carrier for cash transportation and provides a secure, efficient and cost effective method of depositing and collecting cash.
ViewPremier Direct Cash Service - Products & Services Terms & ConditionsPDF file, 849kB
ViewRelationship Terms & Conditions
Balance on the lead/originating account is maintained at a target balance with funds in excess of that target being physically swept on a predetermined schedule and percentage basis to designated recipient accounts.
ViewAuthority to Debit Percentage Sweep – Products & Services Terms & ConditionsPDF File, 1.25MB
These Supplementary Service Terms are supplemented by the Master Terms when combined form the Products & Services Terms & Conditions for the Sweeping Service.
ViewLiquidity Solutions Master Terms – Products & Services Terms & ConditionsPDF File, 1.16MB
ViewLiquidity Solutions Sweeping – Supplementary Service Terms – Products & Services Terms & ConditionsPDF File, 2.52MB
Provides Corporates and non-bank financial institutions with direct access to SWIFT through a MA-CUG (Member Administered Closed User Group) and SCORE (Standard Corporate Environment) payments channels.
ViewSwift Direct Corporate Access - Products & Services Terms & ConditionsPDF file, 128kB
Telepay is an outsourced Bacs Service which allows customers to make bulk Bacs payments without the need of a PC. This service is available for businesses performing up to 150 Bacs transactions per month.
ViewTelepay - Products & Services Terms & ConditionsPDF file, 109kB
ViewTrade Finance General TermsPDF file, 171kB
ViewTrade Finance General Terms - Lloyds Bank Corporate Markets plcPDF file, 143kB
ViewTrade Services General TermsPDF file, 106kB
ViewTrade Services General Terms - Lloyds Bank Corporate Markets plcPDF file, 120kB
ViewTravellink - Products & Services Terms & Conditions
Terms and Conditions for Standby Letter of Credit Issued
Streamlines receivables management by enabling customers to collect local receipts from North America, Europe and Asia.
ViewVirtual Bank Service - Products & Services Terms & ConditionsPDF file, 115kB
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The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.
Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service. Please note that any data sent via e-mail is not secure and could be read by others.
Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.